Athens Greece

Join Our Team in Athens as a Hotel Revenue & Reservation Manager Key Responsibilities • Source potential client opportunities via cold calling, emailing campaigns, LinkedIn and through interaction with professional industry network groups • Implement pricing strategies and promotions based on market demand, competitor analysis, and historical data. • Identify potential sales leads and follow up on leads generated from various sources. • Develop and implement effective sales strategies and plans to achieve the hotel's revenue goals. • Identify new market opportunities and target customer segments. • Identify and pursue new business opportunities with corporate clients, travel agents, event planners, and tour operators. • Attend industry trade shows, conferences, and networking events to promote the hotel and generate leads. • Where necessary help to identify shortfalls in the process and procedures and suggest process improvements. • Manage Reservations Oversee all aspects of the reservations process, ensuring accuracy and efficiency in handling bookings. • Customer Service Excellence Provide exceptional service to our guests, addressing inquiries and resolving any issues promptly. • Team Leadership Train, mentor, and lead a dedicated team of reservations agents, fostering a collaborative and high performing environment. • Manage and optimize digital advertising campaigns (e.g., Google Ads, social media ads). • Supervise and manage content creation for websites, blogs, social media, and email marketing. • Identifying new opportunities, analyzing market trends, and setting targets in new markets. What We Offer • Competitive Salary Enjoy a rewarding salary package that reflects your skills and experience. • Career Growth Opportunities for professional development and advancement within our expanding organization. • Dynamic Work Environment Be part of a vibrant and supportive team in a top tier hospitality setting. Qualifications • Ability to multitask and stay calm under pressure. • Fluency in both English and Greek, with excellent verbal and written communication skills. • Strong leadership abilities and interpersonal skills with a genuine passion for exceeding guest expectations. • Three years of previous experience in similar position. • Flexibility to work various shifts, including evenings, weekends, and holidays. • Knowledge of online marketing (blogs, social media platforms) will be appreciated. • Creative Thinker with an analytical approach to inform decision making.