A77 Suites by Andronis

A77 Suites by Andronis, member of Small Luxury Hotels of the World, is looking for a skilled, well-rounded and experienced Front Office Agent who will primarily provide excellent customer service and work in a hotel setting. The position requires the FO agent to respond in a professional and courteous manner to arriving, departing, and in-house guests by providing accurate and timely information and services. Knowledge & Skills • Experience with hotel reservations software (PMS) • Customer oriented attitude • Degree in hotel management is a plus • Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment • Active listening and effective communication skills • Team oriented • Takes initiative and is persistent in perusing and completing tasks • Fluency in English, knowledge of a Second Language will be considered a plus Responsibilities • Greets guests and completes established procedures on a daily basis, using both manual and computerized methods • Maintains good customer relations • Controls cash transactions at the Front Desk and maintains full responsibility for the FO bank • Ensures the highest level of sincere service delivery leading to memorable guest stay • Check in and check out of guests in an efficient and timely manner • Resolve any guest challenges, recording information Must be available variable hours/shifts, including weekends and public holidays. We offer competitive pay and benefits. Be challenged and rewarded for the work you do. Join our team and don't just meet your goals; surpass them.