Casa Cook Samos

Qualifications • Degree in Hospitality/Tourism • 2 years minimum experience as a Front Office Agent in a 5* Hotel • Knowledge of Hotel PMS • Excellent command of both English and Greek language is essential • Very good knowledge of a second foreign language will be considered as an asset • Self motivated, enthusiastic and customer oriented • Excellent MS Office skills • Strong communication and interpersonal skills • Team work spirit • Customer service attitude Responsibilities • Greet and welcome visitors in a professional manner • Organize reception area • Answer and address incoming phone calls in a timely and polite manner; deliver messages accurately • Follow hotel policies and procedures for providing excellent service standards • Liaise with all departments and ensure guests satisfaction at all times • Receive and handle payments, check in & check out procedures in an efficient manner • Support the General Manager and other departments in administrative duties • Receive, sort and distribute daily mail/deliveries Benefits • Accommodation and full board • Competitive salary package • Pleasant and friendly working environment • Constant training