Okupa

Okupa Hotel is currently seeking to recruit for the position of the Waiter/Waitress The purpose of the role is to take orders and deliver food and beverages to our customers. Ultimately, you should be able to provide an excellent overall guest experience. Key accountabilities of the role Provide excellent customer service to ensure satisfaction. Greet customers and present menu. Make menu recommendations or share additional information upon request. Take and serve food/drinks orders and up sell additional products when appropriate. Arrange table settings and maintain tables clean and tidy. Check products for quality and correct any problems. Deliver checks and collect payments. Working closely with all serving and kitchen staff. Follow all relevant health department rules/regulations and all customer service guidelines. Candidate profile Proven work experience as a waiter or waitress Service orientation and excellent organizational skills Problem solving and decision making skills Hands on experience with cash register and any ordering information system Active listening and effective communication competencies English language Competencies Team building and cooperation Achievement orientation Customer focus Professional communication Commitment to continues learning The hotel offers excellent working conditions in a friendly and supportive environment competitive remuneration package development and continuous training all year round job position opportunity to be part of a unique project