Four Seasons Astir Palace Hotel Athens

The Host/Hostess is the guest’s first impression of the restaurant, with knowledge of menus, menu ingredients and guest preferences. Job Responsibilities • Greet and seat guests while coordinating guest reservations and responding to inquiries in an efficient, courteous and professional manner to achieve maximum customer satisfaction while complying with all Four Seasons' policies. • Seat guests promptly at a table pre-set for the number in the party and according to guest preference. • Set up host/hostess stand, review guest reservation book, and make recommendations as to the set-up of the room, maintain a station chart and cover count for the restaurant while recognizing the maximum workload capacity of each server in order to meet Four Seasons Service standards. • Answer telephones according to Four Seasons standards and take guest reservations or provide information regarding the restaurant or any other hotel service. • Anticipate the needs of guests, respond accordingly to guest inquiries or problems, and recognize regular guests by name and utilize the guest's name consistently. • Inspect and maintain daily menus to ensure quality, condition and appearance while developing a complete working knowledge of all menu items and daily specials. Job requirements • Previous high end restaurant Host/Hostessing experience. • Must be well organized and used to working in a multi-tasking environment. • Knowledge or the ability to operate computer equipment and experience with using Open Table is an asset. • Must be able to stand for an 8 hour shift. • Require reading, writing and oral proficiency in the English language, second languages beyond that would be an asset. • EU citizenship is required