Kolonaki 8 | Design Suites & Lofts

Assistant Operations Manager Kolonaki 8 Design Suites & Lofts is seeking to hire an experienced and detail oriented professional to join our team as an Assistant Operations Manager. The Assistant Operations Manager supports the day to day operations of the property, ensuring high standards of guest satisfaction and smooth operational flow. This role supports the Operations Manager and works with the wider team. Responsibilities Guest Services Manage guest inquiries, requests, and concerns professionally via phone and email Concierge Services and guest support throughout the stay Problem Resolution Handle guest issues efficiently and with discretion Coordinate with housekeeping, maintenance, and external partners to ensure operational standards are met Monitor operational processes related to check ins, stays, and check outs Ensure smooth daily workflow and compliance with company standards Availability to work weekends and public holidays Qualifications Bachelor’s Degree or Diploma (IEK / TEI / AEI) in Hospitality Management or a related field 2 3 years of experience in hotel operations, concierge, front office, or a similar supervisory role Strong verbal and written communication skills Excellent knowledge of MS Office Strong organisational and problem solving skills Fluency in Greek and English (written & spoken) What we offer Competitive salary Long term collaboration Professional development opportunities Excellent working environment