Mykonos No5 Suites & Villas

Mykonos No5 Hotel is seeking a dedicated and professional Front Office Agent to join our team for the upcoming season. If you are passionate about hospitality, possess excellent communication skills, and thrive in a dynamic environment, we invite you to be part of our exclusive hospitality experience. Key responsibilities Provide a warm and professional welcome to guests, ensuring a seamless check in and check out experience. Handle reservations, guest inquiries, and requests efficiently, delivering personalized service. Manage complaints with professionalism and resolve issues promptly. Maintain accurate records and process payments using hotel management systems. Collaborate with all departments to ensure guest satisfaction and operational excellence. Requirements Minimum 2 years of experience in a similar role at a 4 5 stars hotel. Fluency in English (spoken & written); a second language (German, French, Italian) is an advantage. Strong interpersonal skills with a guest oriented approach. Ability to handle multiple tasks efficiently and remain composed under pressure. Proficiency in Microsoft Office & PMS systems (prior knowledge of hotel software is a plus). Professional appearance, positive attitude, and a team player mindset.