IconicGuest Suite

Sales & Customer Relationships Manager Digital Academy is a leading software company that in the last two decades has managed a huge variety of digital projects, including large scale web and mobile applications for both the private and public sectors. We are currently looking for a Sales Specialist to join the Sales motion of our flagship product, Iconic Guest. The ideal candidate is a motivated and goal driven individual with a passion for digital technology and a desire to fully master the company's products and services. As they will be in constant contact with Digital Academy’s clients, they must be highly communicative and genuinely willing to help them. In collaboration with the Marketing department, this role will increase company sales and enhance customer satisfaction through pre and post sale communications. Responsibilities Turning leads into new clients Communicating with and assessing MQLs Identifying new opportunities Providing customer service and resolving issues arising from the daily operation of iconicguest.com to increase customer satisfaction Communicating with suppliers and partners to build long term relationships of mutual trust Qualifications Bachelor’s degree in Business, Marketing or equivalent Excellent time management and organizational skills Strong oral and written communication skills Analytical thinking and problem solving abilities Benefits Bonus scheme for achieving set goals Internal training & development Budget for external training Participation in conferences and events Excellent career growth prospects The position requires a minimum of 6+ months of a full onsite collaboration model for training and proper integration into the company’s processes and production. Following this period, a hybrid model may be available. Digital Academy offers an ideal working environment with a people centered approach, it fosters long term employment relationships, cares for the personal and professional advancement of its employees within the company, and frequently organizes social activities for creative team building. We believe in the autonomy of individuals and teams and reward every team member who contributes to our success.